Privacy Policy

Privacy Policy Updated: 06/01/2025

This Privacy Policy explains how Flathead Junk Removal (“Company,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our website, https://flatheadjunkremoval.com/ (“Website”). We are committed to protecting your privacy and ensuring transparency about how your information is handled.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect the following types of personally identifiable information when you interact with our Website:

  • Full name
  • Email address
  • Phone number
  • Address, city, state, and ZIP code
  • Messages submitted via contact forms

Automatically Collected Information

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Device type and operating system
  • Referral source

2. How We Use Your Information

We may use the collected information to:

  • Provide and improve our junk removal and dumpster rental services
  • Respond to inquiries and provide customer support
  • Send follow-up messages and appointment confirmations
  • Analyze website performance and user behavior
  • Serve ads and measure marketing effectiveness
  • Comply with legal obligations

3. Analytics, Advertising & Tracking Technologies

We use various third-party services to analyze website usage and support our advertising and marketing efforts. These services may collect non-personally identifiable information using cookies, tags, pixels, and other tracking technologies.

These tools include:

  • Google Analytics
  • Google Search Console
  • Bing Webmaster Tools
  • Google Ads (including remarketing)
  • Google Local Service Ads (LSAs)
  • Google Tag Manager
  • SEMrush
  • Ahrefs
  • CrazyEgg
  • Meta/Facebook Pixel

These tools help us understand user behavior, track conversions, improve our search visibility, and serve relevant ads. Information collected is aggregated and does not personally identify you. You may opt out of interest-based advertising through www.aboutads.info or your browser settings.

4. Cookies

Our Website uses cookies to:

  • Recognize return visitors
  • Store user preferences
  • Track site usage for analytics
  • Enable advertising and remarketing

You can disable cookies through your browser settings. Please note that some parts of the Website may not function properly if cookies are disabled.

5. Data Sharing and Disclosure

We do not sell personal data. We may share information with:

  • Trusted third-party service providers who help us operate the Website or deliver services (e.g., hosting, analytics, advertising platforms)
  • Law enforcement or government agencies when required by law
  • Affiliates and subsidiaries under the same ownership

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Security

We implement reasonable security measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure.

8. Your Rights and Choices

As a Virginia-based company serving only Virginia residents, we follow applicable state privacy laws including the Virginia Consumer Data Protection Act (VCDPA).

Virginia residents may request:

  • Access to their personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Opt-out of targeted advertising or profiling

To make a request, contact us at: [email protected]

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect data from children. If you believe your child has provided personal information, please contact us to request deletion.

10. External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: